The following article discusses the career path of Operations Officer. Learn about how to become one, education requirements, job duties, traits and qualities, national salary outlook as well as top national employers of Operations Officers.
Operations officers are responsible for the organization’s production of services and/or goods, ensuring they are at top performance. They head a number of different departments, including manufacturing, warehousing, and purchasing. They have to make sure that all products meet the expectations of the clients and customers and always aim to even exceed these. They must ensure that all operations run effectively and smoothly. They have budgetary responsibility and, in smaller organizations, they may also be responsible for setting profit and sales goals. They must also ensure that all operations are conducted safely, ensuring full compliance with relevant rules and regulations.
Other job duties of an operations officer include:
- Managing the operations of a department or a company
- Heading a department, taking care of recruitment, compensation, discipline, promotions, and termination of staff
- Managing and monitoring all operational costs
Where We Work
According to the U.S. Bureau of Labor Statistics, there were 114,000 operations research analysts in 2016. The largest employers of these professionals were:
- Finance and insurance: 28%
- Professional, scientific, and technical services: 22%
- Management of companies and enterprises: 9%
- Manufacturing: 9%
- Federal government: 5%
How to Become
At the heart of the duties of an operations officer lies the opportunity to spot procedural, technical, and structural problems and then coming up with solutions to improve on these. In order to be able to do this, they must have an in-depth understanding of dynamic market needs. Most operations officers have a production or commerce background and have important business skills that enable them to make decisions and recommendations.
Operations officers usually have a bachelor’s degree as a minimum, but a master’s degree is strongly preferred. A bachelor’s in operations research is a good starting point, although others focus on different quantitative or technical fields, such as mathematics, analytics, computer science, or engineering.
Operations are based on quantitative skills. Hence, mathematics should be one of the core subjects studied. These include linear algebra, calculus, and statistics. Computer science is also very important, as an officer must use advanced database and statistical software in order to model and analyze data. Other courses, such as economics, engineering, and political science can also be beneficial as operations management is multidisciplinary and can be applied to many different fields.
Operations officers must also be committed to continuing education. They must keep their knowledge up to date in relation to software tools, technology, and improved analytical methods. It is quite common for these professionals to have a military background.
Traits & Qualities
The most effective operations officers have the following traits to some degree or other:
- Strong analytical skills
- Excellent communication skill
- Critical thinking skills
- Great interpersonal skills
- Strong mathematical skills
- Excellent problem solving skills
- Great writing skill
The national average salary estimate for Operations Officer was $96,045. This number is estimated from over 341,824 employees, users past and present job advertisements from Indeed.com. This equates to an hourly salary of $50.02 and monthly of $8,004.
- Most Reported
Salary by State
The following section lists Operations Officer salaries in each state around the country. The figures are based on the total number of job postings through Indeed.com. For example, Montana had the largest quoted salary of $171,322 while New Mexico had the smallest quoted salary of $64,760.
Top 20 National Employers
According to Indeed.com, the following states had employers looking to hire a Operations Officer. The quoted salary figure represents the average salary from all job postings by this employer.
|Employer Name||Location||Average Salary|
|Hays Operations Officer||Texas||$240,568|
|LOS ANGELES METRO Operations Officer||California||$239,664|
|Execu|Search Operations Officer||New Jersey||$221,371|
|Quadrant Distribution LLC Operations Officer||California||$187,200|
|CyberCoders Operations Officer||Ohio||$175,356|
|Robert Half Technology Operations Officer||Tennessee||$158,339|
|North Chicago Community Unit School District #187 Operations Officer||Illinois||$150,000|
|Cumberland County Operations Officer||Pennsylvania||$131,313|
|Federal Government Jobs Operations Officer||Michigan||$130,532|
|U.S. Air Force Operations Officer||New York||$123,373|
|City Wide Maintenance Operations Officer||Florida||$122,474|
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