Gaming Manager Salary

By Henry R. Steele - January 8, 2018
Reading Time: 5 minutes

The following article discusses the career path of Gaming Manager. Learn about how to become one, education requirements, job duties, traits and qualities, national salary outlook as well as top national employers of Gaming Managers.

Job Duties

Gaming managers are vitally important in the overall running of a casino. They usually supervise a range of different gaming operations for specific casino areas. They are responsible for the hiring and training of other employees within the casino to ensure that they can properly manage their tables, which is very important for dealers and croupiers. Additionally, they focus strongly on surveillance and security, ensuring that there are no anomalies. Furthermore, they are customer service agents, dealing with guests to ensure they have the most enjoyable time possible.

In larger casinos, a gaming manager usually deals with just one area of the overall floor. Here, they make sure that all games are executed properly and consistently. This means they ensure all employees are properly trained and that any disputes and problems are resolved. Furthermore, they determine how issues can be escalated without causing difficulties to other players.

Typically, they are in constant communication with surveillance and security personnel through different communication devices. This ensures that they can address any discrepancies in a professional and quiet manner. They play a very visible role and are called upon to resolve any arising situation while conforming to the rules and regulations of the establishment.

Other job duties of a gaming manager include:

  • Providing direction and supervision of gaming personnel and operations
  • Holding supervisory responsibility over other personnel
  • Ensuring that house operating rules are enforced and explained, including betting limits
  • Being responsible for customer service and for the resolution of security issues

Where We Work

According to the U.S. Bureau of Labor Statistics, there were 4,500 gaming managers in 2016. The largest employers of these professionals were:

  • Casino hotels: 31%
  • Local government, excluding education and hospitals: 26%
  • Gambling industries (except casino hotels): 22%
  • Self-employed workers: 13%
  • Spectator sports: 3%

How to Become

A gaming manager has to have some education, but mainly practical experience in supervising and management. Often, gaming managers started their careers as line supervisors, croupiers, or dealers in a casino. An associate’s degree in management is usually preferred. Additionally, gaming managers have to pass background checks and must be willing to work shifts.

Education Requirements

An associate’s degree is usually the minimum requirement, although this does vary depending on the casino. Some require as little as a high school diploma or GED, whereas others require a bachelor’s degree at least. Relevant degree subjects include accounting, hospitality, and hotel management.

A gaming manager usually also has to be licensed by the state, which is usually through the gaming commission or the state casino control board. The exact licensing requirements vary depending on the role the gaming manager takes on, the state in which they work, and the casino itself. A background check and drug test has to be passed in order for someone to become licensed. They must also be of an acceptable age, which varies depending on the state.

The most important thing is work experience. Most gaming managers have worked in casinos for many years prior. Many also have experience in customer service and in marketing. Usually, they start their career as a gaming or slot supervisor and get promoted to the position of gaming manager. Others come from other resort departments and are moved into the casino.

Traits & Qualities

The most effective gaming managers have the following traits to some degree or other:

  • Excellent communication skills, particularly verbal
  • Strong customer service skills
  • Great leadership skills
  • Mathematical skills
  • Excellent organizational skills
  • Patience
  • Problem solving skills
  • Conflict resolution skills

Minimum Education

Associate’s Degree

National Salary

The national average salary estimate for Gaming Manager was $84,668. This number is estimated from over 49,924 employees, users past and present job advertisements from Indeed.com. This equates to an hourly salary of $44.10 and monthly of $7,056.

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$16,000

$207,000

Salary Distribution

Salary by State

The following section lists Gaming Manager salaries in each state around the country. The figures are based on the total number of job postings through Indeed.com. For example, California had the largest quoted salary of $117,768 while Indiana had the smallest quoted salary of $18,201.

Alaska Louisiana Nevada Oregon
California Michigan New York Texas
Indiana Minnesota Oklahoma Virginia
Alaska$79,248 Rank: 3rd

The average salary ranks 3rd among states in the country. There were also job openings from employers like Workplace Alaska.

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$3,300

$10,000

Salary Distribution
California$117,768 Rank: 1st

The average salary ranks 1st among states in the country. There were also job openings from employers like 24 Seven, PAUMA GAMING COMMISSION, ChannelFireball, and America SCORES Bay Area.

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$32,000

$255,000

Salary Distribution
Indiana$18,201 Rank: 12th

The average salary ranks 12th among states in the country. There were also job openings from employers like Boys & Girls Club of Zionsville- West.

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$7.25

$14.25

Salary Distribution
Louisiana$60,342 Rank: 6th

The average salary ranks 6th among states in the country. There were also job openings from employers like Gecko Hospitality.

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$30,000

$95,000

Salary Distribution
Michigan$24,960 Rank: 11th

The average salary ranks 11th among states in the country. There were also job openings from employers like Jeepers! of Lakeside Mall.

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$7.25

$27.50

Salary Distribution
Minnesota$25,574 Rank: 10th

The average salary ranks 10th among states in the country. There were also job openings from employers like Fortune Bay Resort Casino and Owatonna Public Schools.

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$7.25

$20.05

Salary Distribution
Nevada$80,144 Rank: 2nd

The average salary ranks 2nd among states in the country. There were also job openings from employers like IGT.

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$20,000

$178,000

Salary Distribution
New York$35,904 Rank: 8th

The average salary ranks 8th among states in the country. There were also job openings from employers like Picsolve International Ltd and Boom Fantasy.

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$9.35

$28.20

Salary Distribution
Oklahoma$51,671 Rank: 7th

The average salary ranks 7th among states in the country. There were also job openings from employers like Kiowa Casino.

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$14,000

$128,000

Salary Distribution
Oregon$73,344 Rank: 4th

The average salary ranks 4th among states in the country. There were also job openings from employers like University of Oregon.

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$37,000

$112,000

Salary Distribution
Texas$69,812 Rank: 5th

The average salary ranks 5th among states in the country. There were also job openings from employers like Diedre Moire, LoneStar SSC, and Express Employment Professionals.

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$16,000

$161,000

Salary Distribution
Virginia$27,724 Rank: 9th

The average salary ranks 9th among states in the country. There were also job openings from employers like i9 Sports – Central & Northern Fairfax County and i9 Sports – Fairfax County.

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$7.25

$21.80

Salary Distribution

Top 20 National Employers

According to Indeed.com, the following states had employers looking to hire a Gaming Manager. The quoted salary figure represents the average salary from all job postings by this employer.

Employer Name Location Average Salary

Learn More

Related Careers

Career Name Average Salary
Henry R. Steele
Henry R. Steele
Managing Editor
Henry is Managing Editor of BusinessStudent.com. He is a seasoned business professional who regularly consults with local business's throughout Southern California. Henry pursued his undergrad in Business and Economics at the University of San Diego and gained valuable life changing experience through a unique internship upon graduation.Follow on Twitter.com

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