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Posted On: January 8, 2018 by Henry R. Steele

The following article discusses the career path of Insurance Manager. Learn about how to become one, education requirements, job duties, traits and qualities, national salary outlook as well as top national employers of Insurance Managers.

Job Duties

Insurance managers work together with claims adjusters in order to make sure that claims are properly handled. Periodically, they review the work done by other adjusters to ensure that all claims have been correctly processed. They usually do not perform any claims adjusting themselves, instead holding responsibility for the work of the team they supervise. This also means they must ensure all other adjusters follow the relevant guidelines.

As these managers have line management responsibilities, they also recruit, train, and retain employees. This includes monitoring whether everyone is aware of policy changes and organizing relevant continuous education. They must answer questions posed by their team members, usually in relation to unusual circumstances. This also means that they have to understand the different policies in depth, as well as the factors that influence them.

Other job duties of an insurance manager are:

  • To oversee a business unit’s claims activity
  • To manage consultations and investigations with legal counsel
  • To investigate inquiries that are out of the ordinary, making sure that they are compliant with claims settlement and other services’ policies and procedures
  • To gather and report on different data and metrics, reporting back to senior management so they can put new policies and procedures in place

Where We Work

According to the U.S. Bureau of Labor Statistics, there were 311,100 claims adjusters, examiners, and investigators in 2016. The largest employers of these professionals were:

  • Direct insurance (except life, health, and medical) carriers: 32%
  • Agencies, brokerages, and other insurance related activities: 25%
  • Government: 19%
  • Direct health and medical insurance carriers: 8%
  • Administrative and support services: 3%

How to Become

It is generally expected for an insurance manager to hold a bachelor’s degree in a business-related field as a minimum. In rare cases, experience is accepted in lieu of a bachelor’s degree. It is particularly important that the manager demonstrates the ability to be a team player and to work well under pressure, while always meeting deadlines.

Education Requirements

Typically, insurance managers are expected to hold a bachelor’s degree, although some started as claims adjusters with a high school diploma or GED and worked their way up. Some also come from a background in private investigations or law enforcement, as they have a better understanding of interrogation and interviewing. Insurance managers are expected to receive a lot of on the job training so that they gain a greater understanding of how claims are investigated and settled.

Some states also have licensing and certification requirements in place for those working in the insurance industry. That said, some insurance companies have a license that covers all employees, which means an insurance manager does not have to become personally licensed. If a license is required, it is likely that the insurance manager has to take part in regular continuous education in order to maintain it. Most licenses and certifications focus on specific parts of insurance, such as medical, life, or auto insurance.

Traits & Qualities

The most effective insurance managers have the following traits to some degree or other:

  • Strong analytical skills
  • Excellent communication skills, both oral and written
  • Highly detail oriented
  • Strong interpersonal skills
  • Excellent mathematical skills
  • Critical thinking skills
  • Ability to work well under pressure

Minimum Education

Bachelor’s Degree

National Salary

The national average salary estimate for Insurance Manager was $67,560. This number is estimated from over 394,724 employees, users past and present job advertisements from Indeed.com. This equates to an hourly salary of $35.19 and monthly of $5,630.

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$14,000

$168,000

Salary Distribution

Salary by State

The following section lists Insurance Manager salaries in each state around the country. The figures are based on the total number of job postings through Indeed.com. For example, New York had the largest quoted salary of $95,684 while North Dakota had the smallest quoted salary of $33,004.

Arizona Illinois Missouri Oklahoma
California Indiana North Carolina Oregon
Colorado Kansas North Dakota Pennsylvania
Connecticut Kentucky Nebraska South Carolina
DC Louisiana New Hampshire Tennessee
Florida Massachusetts New Jersey Texas
Georgia Maryland New Mexico Virginia
Hawaii Michigan New York Washington
Iowa Minnesota Ohio Wisconsin
Arizona$64,832 Rank: 18th
The average salary ranks 18th among states in the country. There were also job openings from employers like Liberty Mutual, LP Insurance Services Inc, Gould Staffing, and SL Specialty Insurance.

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$20,000

$134,000

Salary Distribution
California$69,175 Rank: 15th
The average salary ranks 15th among states in the country. There were also job openings from employers like Liberty Mutual, Insurance Search Specialists, Interstate Personnel, and MJ Recruiters, LLC.

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$17,000

$157,000

Salary Distribution
Colorado$55,558 Rank: 27th
The average salary ranks 27th among states in the country. There were also job openings from employers like Bradsby Group, CyberCoders, and Ella Washington Agency.

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$15,000

$120,000

Salary Distribution
Connecticut$89,185 Rank: 3rd
The average salary ranks 3rd among states in the country. There were also job openings from employers like Liberty Mutual, Remedy Intelligent Staffing, and A client of Roland & Associates.

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$15,000

$225,000

Salary Distribution
DC$69,294 Rank: 14th
The average salary ranks 14th among states in the country. There were also job openings from employers like Robert Half Finance & Accounting and Athena Consulting Group, LLC.

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$19,000

$151,000

Salary Distribution
Florida$54,356 Rank: 28th
The average salary ranks 28th among states in the country. There were also job openings from employers like Plan for Life, Robert Half Finance & Accounting, Restoration Personnel Source, and APR Insurance Careers Inc.

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$14,000

$131,000

Salary Distribution
Georgia$74,632 Rank: 10th
The average salary ranks 10th among states in the country. There were also job openings from employers like firstPRO Inc., RemX Specialty Staffing, Peevy Agency, and InsuranceHub.

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$18,000

$170,000

Salary Distribution
Hawaii$70,977 Rank: 13th
The average salary ranks 13th among states in the country. There were also job openings from employers like Honolulu Authority for Rapid Transportation.

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$20,000

$152,000

Salary Distribution
Iowa$68,096 Rank: 17th
The average salary ranks 17th among states in the country. There were also job openings from employers like Josh Hofbauer, Bankers Life, and JL Nixon Consulting.

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$22,000

$139,000

Salary Distribution
Illinois$84,056 Rank: 5th
The average salary ranks 5th among states in the country. There were also job openings from employers like Liberty Mutual, CyberCoders, Taos Gloabl group Inc, and Hallmark Personnel, Inc.

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$15,000

$209,000

Salary Distribution
Indiana$72,942 Rank: 11th
The average salary ranks 11th among states in the country. There were also job openings from employers like Elwood Staffing and Liberty Mutual.

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$14,000

$184,000

Salary Distribution
Kansas$56,657 Rank: 24th
The average salary ranks 24th among states in the country. There were also job openings from employers like Farm Bureau Financial Services and Allied Professional Resources.

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$19,000

$113,000

Salary Distribution
Kentucky$46,146 Rank: 31st
The average salary ranks 31st among states in the country. There were also job openings from employers like Allied Professional Resources and Foundation Insurance Group.

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$14,000

$124,000

Salary Distribution
Louisiana$44,907 Rank: 32nd
The average salary ranks 32nd among states in the country. There were also job openings from employers like Ryson Roofing.

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$16,000

$86,000

Salary Distribution
Massachusetts$95,580 Rank: 2nd
The average salary ranks 2nd among states in the country. There were also job openings from employers like CyberCoders, Innovative Life Group, InsuranceTechies Executive Search, and Liberty Mutual.

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$21,000

$225,000

Salary Distribution
Maryland$72,844 Rank: 12th
The average salary ranks 12th among states in the country. There were also job openings from employers like American Income Life, Jones Networking, and Mary Snider- State Farm Insurance Agency.

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$18,000

$163,000

Salary Distribution
Michigan$74,863 Rank: 9th
The average salary ranks 9th among states in the country. There were also job openings from employers like Liberty Mutual and SSC.

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$19,000

$166,000

Salary Distribution
Minnesota$59,236 Rank: 22nd
The average salary ranks 22nd among states in the country. There were also job openings from employers like Katapult Network and Simply Benefits, LLC.

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$14,000

$171,000

Salary Distribution
Missouri$68,168 Rank: 16th
The average salary ranks 16th among states in the country. There were also job openings from employers like Liberty Mutual.

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$18,000

$149,000

Salary Distribution
North Carolina$61,533 Rank: 20th
The average salary ranks 20th among states in the country. There were also job openings from employers like Liberty Mutual and Criterion Executive Search.

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$14,000

$153,000

Salary Distribution
North Dakota$33,004 Rank: 36th
The average salary ranks 36th among states in the country. There were also job openings from employers like Spherion.

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$8.65

$26.05

Salary Distribution
Nebraska$49,020 Rank: 30th
The average salary ranks 30th among states in the country. There were also job openings from employers like Strong Financial Resources, Inc..

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$14,000

$117,000

Salary Distribution
New Hampshire$83,068 Rank: 7th
The average salary ranks 7th among states in the country. There were also job openings from employers like Liberty Mutual.

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$22,000

$183,000

Salary Distribution
New Jersey$85,711 Rank: 4th
The average salary ranks 4th among states in the country. There were also job openings from employers like PRI Technology, Liberty Mutual, Perennial Resources International, and Prudential.

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$14,000

$228,000

Salary Distribution
New Mexico$44,095 Rank: 33rd
The average salary ranks 33rd among states in the country. There were also job openings from employers like Sabio Systems and Allstate Insurance.

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$14,000

$99,000

Salary Distribution
New York$95,684 Rank: 1st
The average salary ranks 1st among states in the country. There were also job openings from employers like Technology Resource Group Inc, Robert Half Finance & Accounting, Robert Half The Creative Group, and The Creative Group.

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$25,000

$212,000

Salary Distribution
Ohio$56,303 Rank: 25th
The average salary ranks 25th among states in the country. There were also job openings from employers like Liberty Mutual, Lighthouse Insurance Group, TechLink, Inc., and Milleson Insurance Agency, LLC.

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$14,000

$135,000

Salary Distribution
Oklahoma$41,688 Rank: 34th
The average salary ranks 34th among states in the country. There were also job openings from employers like Allied Professional Resources.

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$14,000

$88,000

Salary Distribution
Oregon$52,631 Rank: 29th
The average salary ranks 29th among states in the country. There were also job openings from employers like Liberty Mutual, Emerald Staffing – Insurance Division, Golsan Scruggs, and hello@emeraldstaffing.com.

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$14,000

$119,000

Salary Distribution
Pennsylvania$83,841 Rank: 6th
The average salary ranks 6th among states in the country. There were also job openings from employers like Liberty Mutual, General Placement Service, and PeopleShare.

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$14,000

$223,000

Salary Distribution
South Carolina$41,430 Rank: 35th
The average salary ranks 35th among states in the country. There were also job openings from employers like Recruiting Solutions.

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$14,000

$110,000

Salary Distribution
Tennessee$56,701 Rank: 23rd
The average salary ranks 23rd among states in the country. There were also job openings from employers like Allied Professional Resources and Criterion Executive Search.

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$14,000

$130,000

Salary Distribution
Texas$55,804 Rank: 26th
The average salary ranks 26th among states in the country. There were also job openings from employers like Liberty Mutual, AAA, Babich & Associates, and National Insurance Property Casualty Broker – Houston, TX.

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$14,000

$140,000

Salary Distribution
Virginia$59,315 Rank: 21st
The average salary ranks 21st among states in the country. There were also job openings from employers like Allied Professional Resources, Bankers Insurance, LLC., Adams & Garth, and Diedre Moire.

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$14,000

$148,000

Salary Distribution
Washington$62,865 Rank: 19th
The average salary ranks 19th among states in the country. There were also job openings from employers like Integra Personnel Inc., Insurance Resourcing, Insurance Resourcing (Employer Fee Paid position, and Liberty Mutual.

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$16,000

$141,000

Salary Distribution
Wisconsin$76,003 Rank: 8th
The average salary ranks 8th among states in the country. There were also job openings from employers like Liberty Mutual, Adams Insurance Service, Inc, Network. Wausau, and Insurance Restoration Company.

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$17,000

$176,000

Salary Distribution

Top 20 National Employers

According to Indeed.com, the following states had employers looking to hire a Insurance Manager. The quoted salary figure represents the average salary from all job postings by this employer.

Employer Name Location Average Salary

Learn More

Related Careers

Career Name Average Salary
Henry R. Steele
Henry R. Steele
Managing Editor
Henry is Managing Editor of BusinessStudent.com. He is a seasoned business professional who regularly consults with local business's throughout Southern California. Henry pursued his undergrad in Business and Economics at the University of San Diego and gained valuable life changing experience through a unique internship upon graduation.Follow on Twitter.com

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