The following article discusses the career path of Director of Operations. Learn about how to become one, education requirements, job duties, traits and qualities, national salary outlook as well as top national employers of Director of Operations.
Directors of operations focus on a variety of different issues within their organization, but employee management is one of the key roles. Their goal is to make sure that everybody is as productive as possible, which sometimes involve hundreds or thousands of employees. They also often hold purchasing responsibilities so long as these purchases are related to production. Additionally, they usually oversee research and development departments.
Other job duties of a director of operations include:
- Developing, implementing, monitoring, and evaluating all processes and procedures as they relate to operations, making sure they meet the relevant organizational standards
- Making sure that all the relevant operational processes are delivered on time and within budget
- Helping to create new strategies and action and implementation plans with a goal to improve operations and to standardize them
Where We Work
According to the U.S. Bureau of Labor Statistics, there were 2.3 million general and operations managers in 2016, of which directors of operations are part of. The largest employers of directors of operations were:
- Retail trade: 12%
- Professional, scientific, and technical services: 11%
- Manufacturing: 10%
- Wholesale trade: 8%
- Construction: 7%
How to Become
A director of operations will usually hold a master’s degree and have a number of years of work experience in the industry. Sometimes, they also have professional certifications relevant to their particular industry. These certifications often focus on goal setting and establishing improvements.
While a bachelor’s degree is the minimum requirement, the majority of directors of operations now hold a master’s degree, which is usually the master of business administration (MBA) degree. Others focus more strongly on liberal arts, law, or public administration, depending on the industry in which they work.
Having significant experience is usually of greater importance. Most directors of operations have climbed the ranks within their own organization, starting at entry level and moving into lower management and then senior management. Sometimes, external candidates are brought in because they provide a fresh, outsider look on the company. In the case of recruiting from outside the organization, education weighs more heavily as a requirement for the job.
Traits & Qualities
The most effective directors of operations have the following traits to some degree or other:
- Excellent communication skills
- Strong decision making skills
- Leadership skills, being able to motivate others
- Management skills
- Excellent problem solvers
- Strong time management skills
- Great negotiation skills
- Being a team player
The national average salary estimate for Director of Operations was $90,674. This number is estimated from over 2,919,624 employees, users past and present job advertisements from Indeed.com. This equates to an hourly salary of $47.23 and monthly of $7,556.
- Most Reported
Salary by State
The following section lists Director of Operations salaries in each state around the country. The figures are based on the total number of job postings through Indeed.com. For example, New Jersey had the largest quoted salary of $108,845 while West Virginia had the smallest quoted salary of $52,965.
Top 20 National Employers
According to Indeed.com, the following states had employers looking to hire a Director of Operations. The quoted salary figure represents the average salary from all job postings by this employer.
|Employer Name||Location||Average Salary|
|Philips Recruiting Services Director of Operations||Michigan||$252,191|
|JWM Group, LLC Director of Operations||Ohio||$227,470|
|Diedre Moire Director of Operations||Florida||$223,624|
|Skills Alliance Director of Operations||New Jersey||$220,000|
|Request Technology – Jacqueline White Director of Operations||California||$216,799|
|Global restaurant franchise Director of Operations||Connecticut||$203,552|
|FPC National Director of Operations||Massachusetts||$200,000|
|Mackenzie Stuart plc Director of Operations||Texas||$199,068|
|EPM Scientific Director of Operations||Massachusetts||$192,665|
|Russell Tobin + Associates Director of Operations||New York||$191,542|
|Barrington James Director of Operations||New Jersey||$191,479|
|Smith Hanley Associates, LLC Director of Operations||New Jersey||$190,000|
|Progressive Global Energy & Natural Resources Director of Operations||Texas||$189,737|
|Phoenix 2.0 Director of Operations||California||$182,171|
|Clark Davis Associates Director of Operations||New Jersey||$178,015|
|CyberCoders Director of Operations||Indiana||$177,744|
|CMC Limited Director of Operations||California||$177,651|
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- Operations Manager Salary
|Career Name||Average Salary|
|Director of Human Resources||$93,347|
|Director of Purchasing||$90,585|
|Director of Marketing||$90,048|