The following article discusses the career path of Quality Assurance Manager. Learn about how to become one, education requirements, job duties, traits and qualities, national salary outlook as well as top national employers of Quality Assurance Managers.
Job Duties
A quality assurance manager has responsibility for making sure that standards are met for the quality of the company’s products or services. What these standards are vary tremendously depending on the industry and business itself, which means these managers usually have a wide range of knowledge and skills. Overall, they are responsible for making sure performance, reliability, and accessibility is of acceptable standard at least.
No matter where they work, quality assurance managers make sure that their organization is profitable and efficient by reducing levels of wastage. They ensure that the documentation processes are maintained and hold responsibility for collecting and maintaining data in relation to this. Often, accredited quality standards exist, and it is the quality assurance manager’s role to ensure that those standards are met. This means that they also hold responsibility for audits.
Being managers, they also provide supervision to quality control staff. Typically, they have a number of inspectors as part of their team who are responsible for certain elements of the development stages of a product. Additionally, they often hold HR responsibility over their team members.
Other duties of a quality assurance manager are:
- To develop quality measurements across the business and ensure improvements are made
- To Develop and maintain activities relating to quality improvement
- To create and maintain the relevant standards and processes related to quality assurance
Where We Work
According to the U.S. Bureau of Labor Statistics, there were 520,700 quality control inspectors, a profession closely related to that of quality assurance manager, in 2016. The largest employers of these professionals are:
- Manufacturing 64%
- Professional, scientific, and technical services 9%
- Administrative and support services 9%
- Wholesale trade 6%
Also according to the U.S. Bureau of Labor Statistics, there were 170,600 industrial production managers, a profession closely related to that of quality assurance manager, in 2016. The largest employers of these professionals are:
- Transportation equipment manufacturing 11%
- Fabricated metal product manufacturing 10%
- Chemical manufacturing 8%
- Machinery manufacturing 7%
- Food manufacturing 7%
How to Become
Typically, quality assurance managers have a non-physical job that focuses heavily on data and communication. They work as part of a team and usually have line management responsibility. This is why a bachelor’s degree is generally accepted, and quality assurance certifications are appreciated. Additionally, extensive industry-related work experience is also required.
Education Requirements
Typically, a quality assurance manager holds a bachelor’s degree at the very least. The subject is often not relevant, although many have an industrial engineering or business administration degree. It is also possible for those working within the organization to complete management and quality assurance courses and thereby grow into the role. In some larger organizations, it is now expected that quality assurance managers have a master’s degree, particularly the master of business administration (MBA).
Relevant professional experience is also very important. In fact, it is so important that many quality assurance managers are sponsored by their employer to obtain a relevant bachelor or master’s degree, as well as quality assurance courses.
Traits & Qualities
The most effective quality assurance managers have the following traits to some degree or other:
– Excellent interpersonal skills
– Great leadership skills
– Problem solving skills
– A keen eye for detail
– Time management skills
– Strong communication skills
Minimum Education
Bachelor’s Degree
National Salary
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- Most Reported
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$21,000
$156,000
Salary by State
The following section lists Quality Assurance Manager salaries in each state around the country. The figures are based on the total number of job postings through Indeed.com. For example, Massachusetts had the largest quoted salary of $98,201 while Hawaii had the smallest quoted salary of $38,860.
Alabama – $60,727 | Rank: 45th |
The average salary ranks 45th among states in the country. There were also job openings from employers like Diedre Moire, Griffin Associates, ASAP Search & Recruiters, and Austin Allen Company, LLC.
$14,000 $148,000 Salary Distribution
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Arkansas – $68,770 | Rank: 33rd |
The average salary ranks 33rd among states in the country. There were also job openings from employers like CyberCoders, 7SolutionsUSA, (International Foods) Arkansas, and Executive Recruiting Partners.
$23,000 $137,000 Salary Distribution
|
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Arizona – $69,768 | Rank: 28th |
The average salary ranks 28th among states in the country. There were also job openings from employers like Robert Half Technology, AppleOne, CyberCoders, and Career Evolutions.
$18,000 $153,000 Salary Distribution
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California – $85,855 | Rank: 6th |
The average salary ranks 6th among states in the country. There were also job openings from employers like Apple, SUNRISE GROWERS, Oracle, and Lending Club.
$25,000 $182,000 Salary Distribution
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Colorado – $77,533 | Rank: 13th |
The average salary ranks 13th among states in the country. There were also job openings from employers like The Judge Group, CyberCoders, Aerotek, and Rainbow Research Optics, Inc..
$23,000 $164,000 Salary Distribution
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Connecticut – $79,327 | Rank: 10th |
The average salary ranks 10th among states in the country. There were also job openings from employers like Cigna, The Judge Group, Sysaps, and CyberCoders.
$21,000 $175,000 Salary Distribution
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DC – $97,407 | Rank: 2nd |
The average salary ranks 2nd among states in the country. There were also job openings from employers like CyberCoders, DC Water, CipherStaff, and Piper Enterprise Solutions.
$35,000 $190,000 Salary Distribution
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Delaware – $88,641 | Rank: 5th |
The average salary ranks 5th among states in the country. There were also job openings from employers like JPMorgan Chase, Penn Technical Staffing, Professional Recruiting Partners, LLC, and Global Employment Solutions.
$45,000 $146,000 Salary Distribution
|
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Florida – $65,262 | Rank: 38th |
The average salary ranks 38th among states in the country. There were also job openings from employers like Vaco, Verizon, Veredus, and Affinity Resources on Behalf of Client.
$20,000 $137,000 Salary Distribution
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Georgia – $62,322 | Rank: 41st |
The average salary ranks 41st among states in the country. There were also job openings from employers like Veredus, The Home Depot, Lockheed Martin, and AT&T.
$21,000 $124,000 Salary Distribution
|
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Hawaii – $38,860 | Rank: 48th |
The average salary ranks 48th among states in the country. There were also job openings from employers like Staffing Solutions of Hawaii and Express Employment Professionals.
$9.95 $34.05 Salary Distribution
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Iowa – $66,601 | Rank: 37th |
The average salary ranks 37th among states in the country. There were also job openings from employers like North Peak Recruiting, Gables Search Group, Careers 2005, and MBA IT Consulting Services, Inc..
$29,000 $119,000 Salary Distribution
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Idaho – $66,899 | Rank: 36th |
The average salary ranks 36th among states in the country. There were also job openings from employers like Career Development Partners, CyberCoders, Global Employment Solutions, and The Judge Group.
$27,000 $123,000 Salary Distribution
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Illinois – $72,131 | Rank: 23rd |
The average salary ranks 23rd among states in the country. There were also job openings from employers like M & M Staffing Agency, 3coast, JPMorgan Chase, and Advanced Search Group, Inc..
$24,000 $146,000 Salary Distribution
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Indiana – $61,099 | Rank: 43rd |
The average salary ranks 43rd among states in the country. There were also job openings from employers like The Carney Group, CIG, Aegis Worldwide, and (International Foods) Indiana.
$23,000 $117,000 Salary Distribution
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Kansas – $75,259 | Rank: 19th |
The average salary ranks 19th among states in the country. There were also job openings from employers like Insight Global, The Judge Group, AIC, and True North Consultants.
$25,000 $152,000 Salary Distribution
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Kentucky – $62,121 | Rank: 42nd |
The average salary ranks 42nd among states in the country. There were also job openings from employers like Headstrong Services LLC, Austin Allen Company, Arthur Wright and Associates, and The Judge Group.
$21,000 $125,000 Salary Distribution
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Louisiana – $69,526 | Rank: 30th |
The average salary ranks 30th among states in the country. There were also job openings from employers like Associated Staffing Consultants,Inc. and Electronic Arts.
$20,000 $148,000 Salary Distribution
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Massachusetts – $98,201 | Rank: 1st |
The average salary ranks 1st among states in the country. There were also job openings from employers like Markquette, Inc., Gabriele & Company, Commonwealth of Massachusetts, and Universal Software.
$36,000 $189,000 Salary Distribution
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Maryland – $75,764 | Rank: 18th |
The average salary ranks 18th among states in the country. There were also job openings from employers like Laguna Source, Ilerra, Demand IT, and Talentlogic.
$16,000 $178,000 Salary Distribution
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Michigan – $70,972 | Rank: 26th |
The average salary ranks 26th among states in the country. There were also job openings from employers like CyberCoders, Next Step Systems, Canada Jobs and Careers, and Holland & Associates Inc..
$23,000 $144,000 Salary Distribution
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Minnesota – $69,536 | Rank: 29th |
The average salary ranks 29th among states in the country. There were also job openings from employers like Rayco Technical Solutions, LLC, The Pursell Group, Military4Hire, and Cameron Craig Group.
$28,000 $129,000 Salary Distribution
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Missouri – $78,686 | Rank: 12th |
The average salary ranks 12th among states in the country. There were also job openings from employers like M.M. & Associates, Cameron Craig Group, ExecuPros, and TetraSoft, Inc..
$30,000 $149,000 Salary Distribution
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Mississippi – $69,121 | Rank: 31st |
The average salary ranks 31st among states in the country. There were also job openings from employers like ASAP Search & Recruiters, Elwood Staffing, Austin Allen Company, and Arthur Wright and Associates.
$24,000 $136,000 Salary Distribution
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North Carolina – $76,348 | Rank: 15th |
The average salary ranks 15th among states in the country. There were also job openings from employers like Zp group, Piper Companies, US Engineering Technical Services, and Precifit Medical Ltd.
$23,000 $161,000 Salary Distribution
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North Dakota – $76,393 | Rank: 14th |
The average salary ranks 14th among states in the country. There were also job openings from employers like The Judge Group and Global Employment Solutions.
$22,000 $161,000 Salary Distribution
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Nebraska – $60,941 | Rank: 44th |
The average salary ranks 44th among states in the country. There were also job openings from employers like Superior Search Consultants, Inc., The Lewis Group, Gables Search Group, and Griffin Recruitment Group, LLC.
$29,000 $104,000 Salary Distribution
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New Hampshire – $85,569 | Rank: 7th |
The average salary ranks 7th among states in the country. There were also job openings from employers like Trianz Consulting Inc..
$32,000 $164,000 Salary Distribution
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New Jersey – $83,269 | Rank: 8th |
The average salary ranks 8th among states in the country. There were also job openings from employers like Orion Systems Integrators Llc, Mindtree, IDC Technologies, and Bank Of America.
$28,000 $166,000 Salary Distribution
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New Mexico – $65,193 | Rank: 39th |
The average salary ranks 39th among states in the country. There were also job openings from employers like TruTEMPS Staffing and The Judge Group.
$15,000 $150,000 Salary Distribution
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Nevada – $71,802 | Rank: 25th |
The average salary ranks 25th among states in the country. There were also job openings from employers like JIREH HEALTHCARE SERVICES LLC, fulltimeGiGS, Career Development Partners, and Phillips Staffing Solutions.
$36,000 $117,000 Salary Distribution
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New York – $95,260 | Rank: 3rd |
The average salary ranks 3rd among states in the country. There were also job openings from employers like Metallized Carbon Corporation, IBM, Altice USA, and Park Hudson International.
$28,000 $201,000 Salary Distribution
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Ohio – $72,125 | Rank: 24th |
The average salary ranks 24th among states in the country. There were also job openings from employers like KVR Consultant, JPMorgan Chase, fulltimeGiGS, and Photon Infotech.
$23,000 $147,000 Salary Distribution
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Oklahoma – $64,808 | Rank: 40th |
The average salary ranks 40th among states in the country. There were also job openings from employers like Robert Half Technology and Diedre Moire.
$24,000 $125,000 Salary Distribution
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Oregon – $74,221 | Rank: 20th |
The average salary ranks 20th among states in the country. There were also job openings from employers like (International Foods) Oregon, Executive Recruiting Partners, The Judge Group, and CoorsTek Medical.
$23,000 $153,000 Salary Distribution
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Pennsylvania – $75,811 | Rank: 17th |
The average salary ranks 17th among states in the country. There were also job openings from employers like Career Development Partners, RSM, Vaco, and SDLC Management, Inc..
$23,000 $159,000 Salary Distribution
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Rhode Island – $79,688 | Rank: 9th |
The average salary ranks 9th among states in the country. There were also job openings from employers like CVS Health and Skills for Rhode Island's Future.
$28,000 $156,000 Salary Distribution
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South Carolina – $68,185 | Rank: 34th |
The average salary ranks 34th among states in the country. There were also job openings from employers like CIG, MJ Recruiters, LLC, Professional Recruiting Partners, LLC, and Ploeger Recruiting Services.
$25,000 $132,000 Salary Distribution
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South Dakota – $58,140 | Rank: 46th |
The average salary ranks 46th among states in the country. There were also job openings from employers like CyberCoders, Global Employment Solutions, and Dakota Provisions Inc..
$24,000 $106,000 Salary Distribution
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Tennessee – $69,043 | Rank: 32nd |
The average salary ranks 32nd among states in the country. There were also job openings from employers like TEKsystems, Right Time Right Place Staffing, M.M. & Associates, and Austin Allen Company, LLC.
$21,000 $144,000 Salary Distribution
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Texas – $72,882 | Rank: 21st |
The average salary ranks 21st among states in the country. There were also job openings from employers like Professional Recruiting Group, Halliburton, Accenture, and Zachry Construction Corporation.
$21,000 $155,000 Salary Distribution
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Utah – $72,786 | Rank: 22nd |
The average salary ranks 22nd among states in the country. There were also job openings from employers like 3coast, CyberCoders, Tomax Corporation, and The Judge Group.
$22,000 $153,000 Salary Distribution
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Virginia – $78,799 | Rank: 11th |
The average salary ranks 11th among states in the country. There were also job openings from employers like Arlington County, Dept of State Police, Capital One, and Dept Of Juvenile Justice.
$21,000 $171,000 Salary Distribution
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Vermont – $94,776 | Rank: 4th |
The average salary ranks 4th among states in the country. There were also job openings from employers like The Judge Group, The River Group Inc., Phillips Staffing Solutions, and PMG Employment Consultants.
$47,000 $144,000 Salary Distribution
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Washington – $76,249 | Rank: 16th |
The average salary ranks 16th among states in the country. There were also job openings from employers like BPI MEDICAL, Nagarro, Inc., State of Washington, and MW Partners.
$20,000 $169,000 Salary Distribution
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Wisconsin – $67,167 | Rank: 35th |
The average salary ranks 35th among states in the country. There were also job openings from employers like Alliance Scientific Solutions, Professional Recruiting Group, Wipro, and NewCareers.
$28,000 $121,000 Salary Distribution
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West Virginia – $70,802 | Rank: 27th |
The average salary ranks 27th among states in the country. There were also job openings from employers like Global Employment Solutions and The Judge Group.
$35,000 $118,000 Salary Distribution
|
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Wyoming – $44,160 | Rank: 47th |
The average salary ranks 47th among states in the country. There were also job openings from employers like State of Wyoming.
$11.65 $36.75 Salary Distribution
|
Top 20 National Employers
According to Indeed.com, the following states had employers looking to hire a Quality Assurance Manager. The quoted salary figure represents the average salary from all job postings by this employer.
Employer Name | Location | Average Salary |
---|---|---|
Oracle Quality Assurance Manager | California | $156,266 |
Park Hudson International Quality Assurance Manager | New York | $150,020 |
Abacustech.Ca Quality Assurance Manager | Maryland | $150,000 |
Joseph Harry Ltd Quality Assurance Manager | New Jersey | $147,089 |
Twenty Recruitment Quality Assurance Manager | New York | $145,207 |
Huxley Banking & Financial Services Quality Assurance Manager | New York | $142,937 |
Lending Club Quality Assurance Manager | California | $140,241 |
Mustang Technical Consultants Quality Assurance Manager | Virginia | $140,000 |
Benvia LLC Quality Assurance Manager | Pennsylvania | $130,000 |
Company Confidiential Quality Assurance Manager | New York | $125,000 |
Piper Enterprise Solutions Quality Assurance Manager | DC | $124,900 |
Amazon.com Quality Assurance Manager | Washington | $124,478 |
Momentum LLC Quality Assurance Manager | Indiana | $123,975 |
At-Tech Quality Assurance Manager | California | $123,388 |
Shain Associates Quality Assurance Manager | New Jersey | $122,471 |
CMC Limited Quality Assurance Manager | California | $122,210 |
Providence Partners Quality Assurance Manager | Texas | $122,030 |
Universal Software Quality Assurance Manager | Massachusetts | $121,324 |
AIG Quality Assurance Manager | New Jersey | $120,933 |
Learn More
- Quality Assurance Manager (QAM) | IllinoisJobLink.com
- Quality Control Inspectors : Occupational Outlook Handbook …
- Quality Assurance Manager | IllinoisJobLink.com
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