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Posted On: April 15, 2018 by Henry R. Steele

The following article discusses the career path of Quality Assurance Manager. Learn about how to become one, education requirements, job duties, traits and qualities, national salary outlook as well as top national employers of Quality Assurance Managers.

Job Duties

A quality assurance manager has responsibility for making sure that standards are met for the quality of the company’s products or services. What these standards are vary tremendously depending on the industry and business itself, which means these managers usually have a wide range of knowledge and skills. Overall, they are responsible for making sure performance, reliability, and accessibility is of acceptable standard at least.

No matter where they work, quality assurance managers make sure that their organization is profitable and efficient by reducing levels of wastage. They ensure that the documentation processes are maintained and hold responsibility for collecting and maintaining data in relation to this. Often, accredited quality standards exist, and it is the quality assurance manager’s role to ensure that those standards are met. This means that they also hold responsibility for audits.

Being managers, they also provide supervision to quality control staff. Typically, they have a number of inspectors as part of their team who are responsible for certain elements of the development stages of a product. Additionally, they often hold HR responsibility over their team members.

Other duties of a quality assurance manager are:

  • To develop quality measurements across the business and ensure improvements are made
  • To Develop and maintain activities relating to quality improvement
  • To create and maintain the relevant standards and processes related to quality assurance

Where We Work

According to the U.S. Bureau of Labor Statistics, there were 520,700 quality control inspectors, a profession closely related to that of quality assurance manager, in 2016. The largest employers of these professionals are:

  • Manufacturing 64%
  • Professional, scientific, and technical services 9%
  • Administrative and support services 9%
  • Wholesale trade 6%

Also according to the U.S. Bureau of Labor Statistics, there were 170,600 industrial production managers, a profession closely related to that of quality assurance manager, in 2016. The largest employers of these professionals are:

  • Transportation equipment manufacturing 11%
  • Fabricated metal product manufacturing 10%
  • Chemical manufacturing 8%
  • Machinery manufacturing 7%
  • Food manufacturing 7%

How to Become

Typically, quality assurance managers have a non-physical job that focuses heavily on data and communication. They work as part of a team and usually have line management responsibility. This is why a bachelor’s degree is generally accepted, and quality assurance certifications are appreciated. Additionally, extensive industry-related work experience is also required.

Education Requirements

Typically, a quality assurance manager holds a bachelor’s degree at the very least. The subject is often not relevant, although many have an industrial engineering or business administration degree. It is also possible for those working within the organization to complete management and quality assurance courses and thereby grow into the role. In some larger organizations, it is now expected that quality assurance managers have a master’s degree, particularly the master of business administration (MBA).

Relevant professional experience is also very important. In fact, it is so important that many quality assurance managers are sponsored by their employer to obtain a relevant bachelor or master’s degree, as well as quality assurance courses.

Traits & Qualities

The most effective quality assurance managers have the following traits to some degree or other:

– Excellent interpersonal skills
– Great leadership skills
– Problem solving skills
– A keen eye for detail
– Time management skills
– Strong communication skills

Minimum Education

Bachelor’s Degree

National Salary

The national average salary estimate for Quality Assurance Manager was $73,451. This number is estimated from over 3,751,936 employees, users past and present job advertisements from Indeed.com. This equates to an hourly salary of $38.26 and monthly of $6,121.

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$21,000

$156,000

Salary Distribution

Salary by State

The following section lists Quality Assurance Manager salaries in each state around the country. The figures are based on the total number of job postings through Indeed.com. For example, Massachusetts had the largest quoted salary of $98,201 while Hawaii had the smallest quoted salary of $38,860.

Alabama Idaho North Carolina Rhode Island
Arkansas Illinois North Dakota South Carolina
Arizona Indiana Nebraska South Dakota
California Kansas New Hampshire Tennessee
Colorado Kentucky New Jersey Texas
Connecticut Louisiana New Mexico Utah
DC Massachusetts Nevada Virginia
Delaware Maryland New York Vermont
Florida Michigan Ohio Washington
Georgia Minnesota Oklahoma Wisconsin
Hawaii Missouri Oregon West Virginia
Iowa Mississippi Pennsylvania Wyoming
Alabama$60,727 Rank: 45th

The average salary ranks 45th among states in the country. There were also job openings from employers like Diedre Moire, Griffin Associates, ASAP Search & Recruiters, and Austin Allen Company, LLC.

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$14,000

$148,000

Salary Distribution
Arkansas$68,770 Rank: 33rd

The average salary ranks 33rd among states in the country. There were also job openings from employers like CyberCoders, 7SolutionsUSA, (International Foods) Arkansas, and Executive Recruiting Partners.

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$23,000

$137,000

Salary Distribution
Arizona$69,768 Rank: 28th

The average salary ranks 28th among states in the country. There were also job openings from employers like Robert Half Technology, AppleOne, CyberCoders, and Career Evolutions.

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$18,000

$153,000

Salary Distribution
California$85,855 Rank: 6th

The average salary ranks 6th among states in the country. There were also job openings from employers like Apple, SUNRISE GROWERS, Oracle, and Lending Club.

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$25,000

$182,000

Salary Distribution
Colorado$77,533 Rank: 13th

The average salary ranks 13th among states in the country. There were also job openings from employers like The Judge Group, CyberCoders, Aerotek, and Rainbow Research Optics, Inc..

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$23,000

$164,000

Salary Distribution
Connecticut$79,327 Rank: 10th

The average salary ranks 10th among states in the country. There were also job openings from employers like Cigna, The Judge Group, Sysaps, and CyberCoders.

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$21,000

$175,000

Salary Distribution
DC$97,407 Rank: 2nd

The average salary ranks 2nd among states in the country. There were also job openings from employers like CyberCoders, DC Water, CipherStaff, and Piper Enterprise Solutions.

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$35,000

$190,000

Salary Distribution
Delaware$88,641 Rank: 5th

The average salary ranks 5th among states in the country. There were also job openings from employers like JPMorgan Chase, Penn Technical Staffing, Professional Recruiting Partners, LLC, and Global Employment Solutions.

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$45,000

$146,000

Salary Distribution
Florida$65,262 Rank: 38th

The average salary ranks 38th among states in the country. There were also job openings from employers like Vaco, Verizon, Veredus, and Affinity Resources on Behalf of Client.

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$20,000

$137,000

Salary Distribution
Georgia$62,322 Rank: 41st

The average salary ranks 41st among states in the country. There were also job openings from employers like Veredus, The Home Depot, Lockheed Martin, and AT&T.

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$21,000

$124,000

Salary Distribution
Hawaii$38,860 Rank: 48th

The average salary ranks 48th among states in the country. There were also job openings from employers like Staffing Solutions of Hawaii and Express Employment Professionals.

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$9.95

$34.05

Salary Distribution
Iowa$66,601 Rank: 37th

The average salary ranks 37th among states in the country. There were also job openings from employers like North Peak Recruiting, Gables Search Group, Careers 2005, and MBA IT Consulting Services, Inc..

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$29,000

$119,000

Salary Distribution
Idaho$66,899 Rank: 36th

The average salary ranks 36th among states in the country. There were also job openings from employers like Career Development Partners, CyberCoders, Global Employment Solutions, and The Judge Group.

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$27,000

$123,000

Salary Distribution
Illinois$72,131 Rank: 23rd

The average salary ranks 23rd among states in the country. There were also job openings from employers like M & M Staffing Agency, 3coast, JPMorgan Chase, and Advanced Search Group, Inc..

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$24,000

$146,000

Salary Distribution
Indiana$61,099 Rank: 43rd

The average salary ranks 43rd among states in the country. There were also job openings from employers like The Carney Group, CIG, Aegis Worldwide, and (International Foods) Indiana.

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$23,000

$117,000

Salary Distribution
Kansas$75,259 Rank: 19th

The average salary ranks 19th among states in the country. There were also job openings from employers like Insight Global, The Judge Group, AIC, and True North Consultants.

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$25,000

$152,000

Salary Distribution
Kentucky$62,121 Rank: 42nd

The average salary ranks 42nd among states in the country. There were also job openings from employers like Headstrong Services LLC, Austin Allen Company, Arthur Wright and Associates, and The Judge Group.

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$21,000

$125,000

Salary Distribution
Louisiana$69,526 Rank: 30th

The average salary ranks 30th among states in the country. There were also job openings from employers like Associated Staffing Consultants,Inc. and Electronic Arts.

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$20,000

$148,000

Salary Distribution
Massachusetts$98,201 Rank: 1st

The average salary ranks 1st among states in the country. There were also job openings from employers like Markquette, Inc., Gabriele & Company, Commonwealth of Massachusetts, and Universal Software.

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$36,000

$189,000

Salary Distribution
Maryland$75,764 Rank: 18th

The average salary ranks 18th among states in the country. There were also job openings from employers like Laguna Source, Ilerra, Demand IT, and Talentlogic.

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$16,000

$178,000

Salary Distribution
Michigan$70,972 Rank: 26th

The average salary ranks 26th among states in the country. There were also job openings from employers like CyberCoders, Next Step Systems, Canada Jobs and Careers, and Holland & Associates Inc..

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$23,000

$144,000

Salary Distribution
Minnesota$69,536 Rank: 29th

The average salary ranks 29th among states in the country. There were also job openings from employers like Rayco Technical Solutions, LLC, The Pursell Group, Military4Hire, and Cameron Craig Group.

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$28,000

$129,000

Salary Distribution
Missouri$78,686 Rank: 12th

The average salary ranks 12th among states in the country. There were also job openings from employers like M.M. & Associates, Cameron Craig Group, ExecuPros, and TetraSoft, Inc..

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$30,000

$149,000

Salary Distribution
Mississippi$69,121 Rank: 31st

The average salary ranks 31st among states in the country. There were also job openings from employers like ASAP Search & Recruiters, Elwood Staffing, Austin Allen Company, and Arthur Wright and Associates.

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$24,000

$136,000

Salary Distribution
North Carolina$76,348 Rank: 15th

The average salary ranks 15th among states in the country. There were also job openings from employers like Zp group, Piper Companies, US Engineering Technical Services, and Precifit Medical Ltd.

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$23,000

$161,000

Salary Distribution
North Dakota$76,393 Rank: 14th

The average salary ranks 14th among states in the country. There were also job openings from employers like The Judge Group and Global Employment Solutions.

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$22,000

$161,000

Salary Distribution
Nebraska$60,941 Rank: 44th

The average salary ranks 44th among states in the country. There were also job openings from employers like Superior Search Consultants, Inc., The Lewis Group, Gables Search Group, and Griffin Recruitment Group, LLC.

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$29,000

$104,000

Salary Distribution
New Hampshire$85,569 Rank: 7th

The average salary ranks 7th among states in the country. There were also job openings from employers like Trianz Consulting Inc..

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$32,000

$164,000

Salary Distribution
New Jersey$83,269 Rank: 8th

The average salary ranks 8th among states in the country. There were also job openings from employers like Orion Systems Integrators Llc, Mindtree, IDC Technologies, and Bank Of America.

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$28,000

$166,000

Salary Distribution
New Mexico$65,193 Rank: 39th

The average salary ranks 39th among states in the country. There were also job openings from employers like TruTEMPS Staffing and The Judge Group.

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$15,000

$150,000

Salary Distribution
Nevada$71,802 Rank: 25th

The average salary ranks 25th among states in the country. There were also job openings from employers like JIREH HEALTHCARE SERVICES LLC, fulltimeGiGS, Career Development Partners, and Phillips Staffing Solutions.

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$36,000

$117,000

Salary Distribution
New York$95,260 Rank: 3rd

The average salary ranks 3rd among states in the country. There were also job openings from employers like Metallized Carbon Corporation, IBM, Altice USA, and Park Hudson International.

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$28,000

$201,000

Salary Distribution
Ohio$72,125 Rank: 24th

The average salary ranks 24th among states in the country. There were also job openings from employers like KVR Consultant, JPMorgan Chase, fulltimeGiGS, and Photon Infotech.

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$23,000

$147,000

Salary Distribution
Oklahoma$64,808 Rank: 40th

The average salary ranks 40th among states in the country. There were also job openings from employers like Robert Half Technology and Diedre Moire.

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$24,000

$125,000

Salary Distribution
Oregon$74,221 Rank: 20th

The average salary ranks 20th among states in the country. There were also job openings from employers like (International Foods) Oregon, Executive Recruiting Partners, The Judge Group, and CoorsTek Medical.

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$23,000

$153,000

Salary Distribution
Pennsylvania$75,811 Rank: 17th

The average salary ranks 17th among states in the country. There were also job openings from employers like Career Development Partners, RSM, Vaco, and SDLC Management, Inc..

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$23,000

$159,000

Salary Distribution
Rhode Island$79,688 Rank: 9th

The average salary ranks 9th among states in the country. There were also job openings from employers like CVS Health and Skills for Rhode Island's Future.

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$28,000

$156,000

Salary Distribution
South Carolina$68,185 Rank: 34th

The average salary ranks 34th among states in the country. There were also job openings from employers like CIG, MJ Recruiters, LLC, Professional Recruiting Partners, LLC, and Ploeger Recruiting Services.

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$25,000

$132,000

Salary Distribution
South Dakota$58,140 Rank: 46th

The average salary ranks 46th among states in the country. There were also job openings from employers like CyberCoders, Global Employment Solutions, and Dakota Provisions Inc..

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$24,000

$106,000

Salary Distribution
Tennessee$69,043 Rank: 32nd

The average salary ranks 32nd among states in the country. There were also job openings from employers like TEKsystems, Right Time Right Place Staffing, M.M. & Associates, and Austin Allen Company, LLC.

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$21,000

$144,000

Salary Distribution
Texas$72,882 Rank: 21st

The average salary ranks 21st among states in the country. There were also job openings from employers like Professional Recruiting Group, Halliburton, Accenture, and Zachry Construction Corporation.

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$21,000

$155,000

Salary Distribution
Utah$72,786 Rank: 22nd

The average salary ranks 22nd among states in the country. There were also job openings from employers like 3coast, CyberCoders, Tomax Corporation, and The Judge Group.

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$22,000

$153,000

Salary Distribution
Virginia$78,799 Rank: 11th

The average salary ranks 11th among states in the country. There were also job openings from employers like Arlington County, Dept of State Police, Capital One, and Dept Of Juvenile Justice.

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$21,000

$171,000

Salary Distribution
Vermont$94,776 Rank: 4th

The average salary ranks 4th among states in the country. There were also job openings from employers like The Judge Group, The River Group Inc., Phillips Staffing Solutions, and PMG Employment Consultants.

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$47,000

$144,000

Salary Distribution
Washington$76,249 Rank: 16th

The average salary ranks 16th among states in the country. There were also job openings from employers like BPI MEDICAL, Nagarro, Inc., State of Washington, and MW Partners.

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$20,000

$169,000

Salary Distribution
Wisconsin$67,167 Rank: 35th

The average salary ranks 35th among states in the country. There were also job openings from employers like Alliance Scientific Solutions, Professional Recruiting Group, Wipro, and NewCareers.

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$28,000

$121,000

Salary Distribution
West Virginia$70,802 Rank: 27th

The average salary ranks 27th among states in the country. There were also job openings from employers like Global Employment Solutions and The Judge Group.

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$35,000

$118,000

Salary Distribution
Wyoming$44,160 Rank: 47th

The average salary ranks 47th among states in the country. There were also job openings from employers like State of Wyoming.

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$11.65

$36.75

Salary Distribution

Top 20 National Employers

According to Indeed.com, the following states had employers looking to hire a Quality Assurance Manager. The quoted salary figure represents the average salary from all job postings by this employer.

Employer Name Location Average Salary

Learn More

Related Careers

Career Name Average Salary
Henry R. Steele
Henry R. Steele
Managing Editor
Henry is Managing Editor of BusinessStudent.com. He is a seasoned business professional who regularly consults with local business's throughout Southern California. Henry pursued his undergrad in Business and Economics at the University of San Diego and gained valuable life changing experience through a unique internship upon graduation.Follow on Twitter.com

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